ANYA QUENON  






The Fixery


Team | RMIT Graduate Student | March - June 2025
I co-designed The Fixery, a speculative design project envisioning repair hubs across Melbourne, Australia. My role centered on user research, ideation, prototyping, and branding. The goal was to reimagine how urban communities could access repair in ways that reduce waste, foster collectivism, and preserve cultural knowledge.













  • Cross-functional teamwork: Coordinated research and visual identity with 2 peers.

  • Research: Developed a stakeholder map to identify key players in our project.

  • User-Centered Approach:
    Created 3 user personas to capture the motivations and barriers for engaging in repair.

  • Prototyping: Iterated from low-fi sketches to digital mockups.

  • Design Justification: Used design research methods such as a radar diagram and a leverage points diagram to support our concept selection.













    We decided to focus on repair as a way to reduce the increasing amount of waste accumulating on the Earth.

    We began by framing our design challenge:

    How might we engage busy working adults in metropolitan Melbourne by making the repair of household goods feel accessible, convenient, and personally rewarding?









    To answer this, we conducted a barrier/enabler analysis across emotional, technical, legal, and value dimensions (informed by Terzioglu & Svensson-Hoglund, 2020).






     I created a stakeholder map to explore how repair connects locally and globally. Australia’s waste crisis highlights the urgency for collective action. By partnering with influencers, repairers, and relevant local organizations, we envisioned networks that reduce landfill waste, build community, and reframe repair as an everyday practice.














     Organizational
     Non-Human
     Human






    Aria
    The Innocent

    Age:
    24


    Bio:
    Wants to do the right thing, but doesn’t know where to start.

    Goal:
    Reduce waste, live more sustainably.

    Pain Point:
    Doesn’t trust repair providers, lacks the DIY skills to repair her own items.

    Need:
    Visible, trusted community repair options near work or uni.

    Motivators:
    Social proof, visible community impact.
    We used our research on repair trends in Melbourne to create a user persona for our project. This persona helped define user needs such as trust, visibility, and convenience.

    Generated Image Prompt:
    Aria – The Innocent [Digital image] (2025) ChatGPT






    As a team, we ideated different concepts for our design and presented five in a proposal.

    We mapped these ideas against precedents in a radar diagram. This revealed a design gap around Accessibility & Convenience, guiding us toward solutions that emphasize community presence and usability.






    Upon creating this radar diagram, we realized there was a gap in Accessibility & Convenience present in the precedents we identified. Therefore, we determined there was a need in this area for our project to address.

    We also prioritized Community as a characteristic for our design, as our research identified that theme as an important part of making impactful change.








    We then analyzed our ideas with a leverage points diagram to understand what impact they may have on repair culture in Melbourne. We discovered that our FixSpaces idea could have the most impact while also integrating our other ideas as sub-components of FixSpaces.

    As such, we decided to continue with FixSpaces as our main concept for this project, which developed our idea into The Fixery.







    The Fixery is a collection of repair hubs constructed from shipping containers that create a culture of repair by retrofitting symbolically capitalistic objects and dismantling toxic systems to reimagine how Melbourne repairs and connects.












     Reduce Consumption
     Encourage Collectivism
     Save Cultural Knowledge




    The Fixery will have a website and mobile app to provide information about the physical repair hubs and allow individuals to sign up for repairs at home.

















      Reduce Consumption
      Encourage Collectivism
      Save Cultural Knowledge













    I developed 28 low-fidelity mockups of the logo using Illustrator.

    The image on the left displays a collection of iterations I created as the potential logo for The Fixery, inspired by the brewery and bakery logos I found on Shutterstock and Adobe Stock.
















     The brand intentionally balances public service reliability with grassroots energy, positioning repair as both practical and joyful.
    • Logo Iterations: Inspired by bakery/brewery branding to be trustworthy, familiar, and community-driven

    • Visual Language: Neon blue and orange palette referencing Melbourne’s street art culture

    • Typography: Modern, approachable, and clean


           















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